Chat Mercato

AI Automation Funnel for Your

Turning Social Media Traffic (Organic or Paid) into Customers — Automatically

Automate social media (posts, comment & DM replies), collect leads, follow up, drive sales and support customers 24/7 using Chat Mercato AI Agents – digital employees that work for your business on WhatsApp, Telegram, Facebook, Instagram and websites – no coding skill needed.

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Chat Mercato
online
TODAY
Hi, what exactly is Chat Mercato?
Hey! Chat Mercato is an AI Automation builder for Ethiopian businesses.
Interesting! How does it work?
You create your AI Automation using a simple drag-and-drop builder — no coding needed!
Can it reply automatically on WhatsApp?
Yes! It works on WhatsApp, Telegram, Instagram & Facebook Messenger — 24/7.
How much does it cost?
There's a free plan to start.
You can upgrade anytime for more features.
What can an do for my business?
An AI Automation can respond instantly to unlimited customers, 24/7—even on weekends and holidays.
It can qualify and capture leads automatically, so you never miss a sale.
It can boost your conversion rate by up to 30% through personalized recommendations.
It can slash support costs by 50% by handling routine questions for you.
It can gather real-time customer insights to sharpen your marketing.
It integrates seamlessly with your CRM, calendar, payment gateway—and more.
It speaks any language, across WhatsApp, Telegram, Instagram Direct, Facebook Messenger & WebChat.
That sounds eye-opening—how quickly can I get started?
You’re live in minutes: plug-and-play setup, no coding required. Just connect your channel, drop in your FAQs, and watch it go to work for you.

How It Works

Turn conversations into customers in 3 easy steps.
With Chat Mercato, your business gets a 24/7 AI assistant that automates sales, support, and growth — no tech skills required.

1
Connect Channels Instantly

Integrate WhatsApp, Telegram, Instagram, Messenger & WebChat in one click.

Be where your people are—remove barriers to conversation.
Pro Tip: More channels = more leads and sales.
2
Build Your AI Automation Visually

Drag, drop, and launch. AI makes setup simple—no experience needed.

If you can imagine it, you can automate it—no tech skills required.
Did You Know? Anyone can build a AI Automation—no coding, just creativity!
3
Grow Customers 24/7

Your AI Automation captures leads & answers customers day and night, automatically.

Consistency is power—never miss a lead, never miss a question.
What You Get: Happy customers, more sales, and freedom from repetitive questions.
Start Free in 2 Minutes
See a Real Example

Everything You Need in One AI Automation Platform

Powerful tools grouped by what you want to achieve:

Automate Everything

  • ✔️ Conditional Replies & AI Response
  • ✔️ Broadcast & Sequence Campaigns
  • ✔️ WhatsApp Flows & Webhooks
  • ✔️ Smart Form Builder
  • ✔️ Event-Triggered Actions

Close More Sales

  • ✔️ WhatsApp Catalog & Carousel
  • ✔️ Embedded Signup & Click Ads
  • ✔️ Comment Automation
  • ✔️ In-Chat Payments
  • ✔️ Abandoned Cart Recovery

Team & Integration

  • ✔️ Team Members & API Access
  • ✔️ Google Sheets Integration
  • ✔️ Developer Tools + Live Chat
  • ✔️ CRM & Zapier Integration
  • ✔️ Multi-Agent Assignments

Optimize & Grow

  • ✔️ Chat Insights & Reports
  • ✔️ Conversion Tracking
  • ✔️ A/B Testing Tools
  • ✔️ User Behavior Tracking
  • ✔️ Customer Segmentation

Personalize & Engage

  • ✔️ Dynamic Message Personalization (name, location, past purchases)
  • ✔️ Behavioral Triggers & Smart Sequencing
  • ✔️ Sentiment Analysis & Tone Adjustment
  • ✔️ User Profile Building & Preference Tags
  • ✔️ AI-Powered Product Recommendations

Multi-Channel & Omni-Reach

  • ✔️ WhatsApp, Telegram, Instagram Direct, Facebook Messenger & Web Chat support
  • ✔️ Unified inbox & conversation history across channels
  • ✔️ Channel-specific templates & quick-swap channel toggles
  • ✔️ Auto-fallback & failover messaging to ensure delivery
  • ✔️ Branded QR code generation for each channel

Simple and Transparent Pricing

Choose a plan that fits your business. Pay monthly, quarterly, or yearly — save more with longer commitments!

Chat Lite

CHAT LITE

Best for beginners and testing the platform.
ETB 500 / 15 days
Great for Solo Users

Billed monthly

✔ 1 Telegram Bot
✔ 1 User Account
✔ 100 Subscribers
✔ 1,000 Msgs/Month
✘ Premium Tools
Start Chat Lite
Most Flexible

Monthly

For new businesses needing flexibility.
ETB 5,290
Starter Plan
per month
  • 🌐 Channels: Up to 4 Social Channels (Telegram, Messenger, Instagram, WhatsApp)
  • 👥 Subscribers: 5,000
  • ✉️ Messages: 50,000 / month
  • ⚙️ Features: Starter tools
  • 🧑‍💻 Support: Email
  • 🛍️ Resell: Up to 4 accounts, charge up to ETB 6,000 per account/month
Subscribe Monthly
Best Value

Quarterly

For growing teams, save with longer commitment.
ETB 13,225
Team Plan
every 3 months
(Save 17%)
  • 🌐 Channels: Up to 4 Social Channels (Telegram, Messenger, Instagram, WhatsApp)
  • 👥 Subscribers: 10,000
  • ✉️ Messages: 100,000 / month
  • ⚙️ Features: Starter + Team tools
  • 🧑‍💻 Support: Priority Email
  • 🛍️ Resell: Up to 4 accounts, charge up to ETB 6,000 per account/month
Subscribe Quarterly
Popular

Annual

For serious businesses ready to scale and save big.
ETB 52,900
Business Plan
per year
(Save 58%)
  • 🌐 Channels: Up to 8 Social Accounts (Telegram, Messenger, Instagram, WhatsApp)
  • 👥 Subscribers: 25,000
  • ✉️ Messages: 250,000 / month
  • ⚙️ Features: Team + Business tools
  • 🧑‍💻 Support: 24/7 Live Support
  • 🛍️ Resell: Up to 8 accounts, charge up to ETB 6,000 per account/month
Subscribe Annually
100% FLEXIBLE

Custom Pricing

Tailored Plan

Get AI Automation solution built for your exact requirements—perfect for agencies, enterprises, and anyone with unique needs. You define the limits.

Why Choose Custom?
  • ✔️ Personalised features around your business goals
  • ✔️ Scalable message & subscriber limits
  • ✔️ Custom integrations & workflows
  • ✔️ Dedicated manager & priority support
  • ✔️ Fast onboarding & white-label option
Contact Us for Pricing
Payments via Chapa(powers all major wallets)
TeleBirrCBE BirrAmolePayPalM-Pesa
Trusted by 1,200+ Ethiopian businesses
Get our free guide: AI Automation for Ethiopia Get via Telegram ×

AI Automation Service Comparison

Quickly see how Chat Mercato stacks up against other solutions. Compare pricing, features, and flexibility side by side—so you can choose the best AI Automation service for your business needs.

Feature Chat Mercato RecommendedEthio Telecom
Monthly SubscriptionFrom ETB 5,290ETB 215,268.04+
One-Time Setup FeeNegotiable (from ETB 100K)ETB 2,118,438.92
Included ChannelsWhatsApp, Telegram, Messenger, Instagram, WebChatWebChat, SMS, Email, Social Media
AI Capability Yes (1M token add-on) AI PoweredLimited (FAQ-based)
Language SupportIncluded in planETB 32,292/month per language
Deployment Time Instant to few days Fast SetupSeveral weeks
No-Code Customization✓ YesNot stated
User Limit / ScalabilityUnlimited (on paid plans)Licensed per agent
Free Trial or Risk-Free Entry✓ Forever Free Plan✕ No
Support HoursExtended + 24/7 botBusiness hours (SLA)
Analytics Tools✓ Insights, A/B testingNot stated
Resell or Monetization Option✓ Yes (extra channels)No
Best ForStartups, SMEs, EntrepreneursLarge Enterprises
Try Chat Mercato Free

What Our Ethiopian Customers Are Saying

AB
Abeba T.
Shop Owner, Addis Ababa

“With Chat Mercato, we now reply instantly to our customers even after hours. It’s helped us capture more sales from Facebook and Telegram. Truly a game-changer!”

MK
Mekdes K.
Bakery Owner, Hawassa

“Chat Mercato made it easy to manage customer orders. My clients can now reserve bread with just a message, and I never miss a sale—even during busy holidays.”

HB
Haile B.
Logistics Manager, Dire Dawa

“Customer inquiries that used to take hours now get a fast, professional reply. Our response time is better, and customers are happy!”

RT
Ruth T.
Cafe Owner, Bahir Dar

“We used to miss a lot of DMs, but now Chat Mercato responds instantly and helps us keep in touch with every customer.”

YS
Yonas S.
Association Director, Jimma

“My workflow is much easier now. Chat Mercato feels like having an extra staff member who never gets tired!”

LB
Liyu B.
Hotel Manager, Adama

“Since we started using Chat Mercato, our hotel receives bookings directly via WhatsApp and Messenger, with instant replies. Our guests love it, and so do we!”

Try AI Automation Demo by Industry

See How AI Automation Can Transform Your Business—Try It for Your Industry! NEW

What Makes Chat Mercato Powerful?

AllBuildAcquireConvertSupportAutomateAnalyzeScale
Build
🧩

Visual Drag-and-Drop Flow Builder

Create AI Automation flows visually—no code required. Launch new ideas in minutes. Anyone can drag and drop steps to decide how the bot talks, without writing any code.

💬 A boutique in Addis Ababa designs AI Automation for product selection and in-chat ordering.
1 / 2
💡 Real Use Case
A Lalibela tour operator maps out a step-by-step booking flow—visitors select dates, view guides, and confirm with a tap.
Build
🌍

Multilingual Support

Auto-detects user language, supports RTL, and localizes dates, times, and currencies. Lets users switch anytime and remembers their preference for future chats.

💬 User asks in Amharic for product info; chatbot responds in Amharic and English.
1 / 2
💡 Real Use Case Detects language and replies in it instantly.
Build
⚡

AI-Powered Responses

AI understands user intent for smart, human-like replies. This lets your bot answer like a real person having a conversation.

💬 Customer asks "የእኔ ኦርደር ደርሷል?" and gets live order tracking in Amharic.
1 / 2
💡 Real Use Case
A customer asks 'ስልኩ ስንት ጊዜ ነው?' and the bot replies with store hours instantly.
Build
🗣️

Natural Language Processing

Understands questions phrased in different ways—no matter how users type. It helps the chatbot make sense of everyday phrases, even if typed casually.

💬 "Need account help" or "I can't log in" both get the right response.
1 / 2
💡 Real Use Case
A user types 'እንቁላል አለ?' and the bot understands it's asking about egg availability.
Acquire
💬

Comment Responder

Automatically reply to comments on your Facebook & Instagram posts. Turn likes and questions into leads instantly.

💬 Fashion store shares seasonal collection for in-chat ordering.
1 / 2
Acquire
📨

Auto Responder + AfroMessage SMS

Collect emails & automatically send local SMS with AfroMessage (Ethiopia). This ensures even offline users receive important updates instantly.

💬 Customer receives order confirmation & tracking by SMS.
1 / 2
💡 Real Use Case
An Addis barbershop sends an automatic thank-you SMS after each haircut appointment.
Acquire
📣

Unlimited Broadcasting

Send bulk messages across WhatsApp, Messenger, Telegram, and more. This helps you reach lots of customers at once without messaging them one by one.

💬 Restaurant broadcasts daily specials via WhatsApp and Messenger.
1 / 2
💡 Real Use Case
A café sends a bulk WhatsApp message to all subscribers announcing a new latte flavor.
Acquire
🔄

Sequence Messaging

Automate follow-ups, reminders, and nurture leads with smart sequences. This helps you keep potential customers engaged without manual effort.

💬 After sign-up, users get webinar reminders automatically.
1 / 2
💡 Real Use Case
After sign-up, a customer receives a welcome message, then product tips two days later.
Acquire
🏷️

Smart Tag & Segment

Tag users based on their actions—clicked buttons, comments, or keywords—and segment them for laser-focused broadcasts and personalized chatbot journeys.

💬 Fashion store shares seasonal collection for in-chat ordering.
1 / 2
Convert
🛍️

WhatsApp Catalog

Showcase your products in WhatsApp. Simplify browsing & ordering. Buyers can see and choose items right inside the chat.

💬 Fashion store shares seasonal collection for in-chat ordering.
1 / 2
💡 Real Use Case
A boutique in Addis posts its traditional dresses collection, and customers reserve outfits instantly.
Convert
🛒

E-Commerce Integration

Integrate Shopify, WooCommerce and more for automated sales and order flows. It keeps your shop running smoothly without manual work.

💬 Abandoned cart reminders increase order completion.
1 / 2
💡 Real Use Case
A shoe store syncs WooCommerce products to chat for browsing.
Convert
💳

Payments with Chapa

Accept digital payments securely through Chapa, Ethiopia’s #1 payment gateway. Customers can complete purchases easily using local banks and wallets.

💬 Customer pays for products inside the chat with Chapa.
1 / 2
💡 Real Use Case
A buyer pays for a handmade scarf through Chapa right in the chat window.
Support
📥

Shared Inbox

All chat channels in one dashboard for easy support and team management. Your team can reply faster without switching between apps.

💬 Support team manages WhatsApp and website chats together.
1 / 2
💡 Real Use Case
Support team sees incoming messages from WhatsApp and Telegram in one place.
Support
🤝

Live Chat Handoff

Seamlessly hand off from chatbot to live agent for complex issues. This makes sure users get human help when they need it most.

💬 Billing issues escalate instantly to a support rep.
1 / 2
💡 Real Use Case
A user typing 'እባክህ ለሰው ደውል' gets immediately connected to a live agent.
Automate
🤖

AI Agent

Engages with subscribers, answers questions, handles tasks like flows or sequences, and escalates to humans when needed.

Automate
🧠

AI Assistant

Analyzes data, refines replies, and suggests next steps to help your team without talking to customers directly.

Analyze
📊

Sentiment Analysis

Detects emotion and adjusts replies or escalates to a human when needed. It can sense if someone is happy or frustrated and change its response or ask a human to help.

💬 Frustrated customers get priority support or agent handoff.
1 / 2
💡 Real Use Case
A complaint like 'ስራው ጊዜውን ተቆራረጠ' flags frustration and alerts a human agent.
Scale
🔌

Integrations & API

Connect with Zapier, webhooks, Google Sheets, or your CRM for end-to-end automation. This connects your chatbot with your other tools to do more automatically.

💬 New leads are sent to Salesforce or your favorite CRM instantly.
1 / 2
💡 Real Use Case
Leads from chat auto-create contacts in Salesforce through API.
Continuous improvement: Amharic language support, Chapa, and local SMS integrations are regularly enhanced for the Ethiopian market.
⚙️No Coding Needed
⚡Quick Setup
🔒Data Secure
🌐Omnichannel
⭐Highly Rated

Make Money Fast—No Experience Needed!

Get paid by helping local businesses use AI Automations. No coding, sales, or tech skills required. Start earning today—even if you’ve never done this before.

1

Pick a Business

Any shop, hotel, restaurant, or service—everyone needs AI Automations.

2

Build with 1 Click

Use our simple templates—absolutely no technical skills needed.

3

Earn Instantly

Sell AI Automation and get paid fast—some users earn their first day!

“Yesterday I earned my first 2,500 Birr from a hotel!” – Amanuel, Addis Join 2,000+ people already earning with Chat Mercato.

Join the AI Automation Revolution — From Ethiopia to the World

🌍 Exploding Global Market
Projected to reach ETB 1.5+ trillion ($27–46B) by 2030. 1.5B+ people will use AI Automations by 2025.
💬 Billions Use These Channels
WhatsApp (2.8B users; ~55M businesses on WhatsApp Business); Instagram (2.4B users; ~200M business profiles); Telegram (900M users; widely adopted via Telegram Business); Messenger (930M users; ~40M active businesses); and 200M+ websites with WebChat.
🔗 Total Addressable Market
Over 495 million businesses & websites worldwide—one of the largest tech-reseller opportunities on the planet.
⚡ No-Code Simplicity
Build, launch, and resell bots—no tech experience needed.
💰 Massive Earning Potential
Start with just ETB 5,290/mo. Sell each channel for up to ETB 6,000+/mo. With 4–8 channels, your income multiplies fast. Add WebChat to boost results even further!
Why Now? The AI Automation era is just starting. Act now and secure your share—locally and globally.
See how much you can earn on the calculator below—your first payment could be this week!

Potential Earnings Calculator

1) Choose plan2) Set channels3) Price per channel
Choose a billing period. Starter = 1 month (pay monthly). Team = 3 months (prepaid quarterly). Business = 12 months (prepaid annually). Longer periods lower the average monthly cost but require upfront payment.
Plans include different max channels and billing periods.

(max 4)

Each channel is one business account (WhatsApp, Telegram, Instagram, Messenger, or WebChat). Plans have a max channel limit.
How many WhatsApp, Telegram, Instagram, Messenger channels you’ll manage.

Channels managed per plan — varies by plan limit. Adjust as needed for accurate earnings.

Set a price between 5,290–6,000 for each channel.

Values outside this range will be auto-corrected when you leave the field.

How profit is calculated Monthly profit = (channels × price) − monthly plan cost.

This is just the beginning — what if you helped 10 businesses? Let’s build your earnings empire, one AI Automation at a time!

Start making money
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AI Automation for Everyone. All rights reserved.